Open a Finder window and click on the iPad name in the left bar.We understand that without an internet connection it is impossible to download an update, so you must resort to updating the iPad using a computer, in the same way that you would with an iPhone. Therefore, it is recommended to have it updated to the latest version of the operating system that is available.
Is the iPad updated?ĭespite being somewhat unusual, it is possible that the iPad software contains a fault that prevents the connection. However, there are occasions when an error message appears in these settings, from which you can obtain more information by clicking on the icon with the letter “i”. If you are connected to a network, the corresponding icon appears at the top and you still cannot access the internet, it is possible that the problem derives from the router, as we mentioned in the previous point. Going to Settings> Wi-Fi you can check if the internet signal search is activated and, in this case, check if you have established a connection to a WiFi network. It may seem too obvious to you, but there are times when we think we have connected the iPad to WiFi and yet have not established such a connection. In case this does not fix the problem or you cannot directly access the internet in any way, it is recommended to contact the telephone company to help you clarify if it is a problem with the router or the signal that is in your area. If you find that the speed is not as expected, we recommend restarting the router and retesting the connection.
This will yield a series of useful data about the state of your network. If you can access the internet, even if it is slower than usual, we recommend you perform a speed test. Sometimes we blame the connection problems to our own device, but perhaps this is not responsible.
In fact beyond a restart, it is recommended to have it turned off for at least 30 seconds and turn it on again. Therefore, something that we can recommend in advance to rule out these problems is to turn the iPad on and off. The basis of this lies in the fact that there are occasions when there is some internal process in the equipment that prevents its correct operation, with restarting being the only possible solution. This really is not true or at least not always. There is a very typical in the computer world in which everything is said to be fixed by turning the device off and on.